{"id":36569,"date":"2023-09-19T17:21:08","date_gmt":"2023-09-19T14:21:08","guid":{"rendered":"https:\/\/zyphira.gr\/return-policy\/"},"modified":"2023-10-25T10:54:29","modified_gmt":"2023-10-25T07:54:29","slug":"return-policy","status":"publish","type":"page","link":"https:\/\/zyphira.gr\/en\/return-policy\/","title":{"rendered":"Return Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"36569\" class=\"elementor elementor-36569 elementor-9\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-94fd5a5 e-flex e-con-boxed e-con e-parent\" data-id=\"94fd5a5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-06620b2 elementor-widget elementor-widget-text-editor\" data-id=\"06620b2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>1. Introduction:<\/strong><\/p><p><strong>ZYPHIRA<\/strong> recognizes the importance of safeguarding the interests of its clients. This policy offers detailed instructions on return and exchange procedures.<\/p><p><strong>2. Right of Return:<\/strong><\/p><p>The customer reserves the right to return or exchange the product within 14 days from the date of receipt. The products must be in original condition, accompanied by the retail receipt or invoice and not damaged in any way.<\/p><p><strong>3. Shipping Costs:<\/strong><\/p><p>In case of return due to error on the part of ZYPHIRA, shipping costs are borne by the company. In all other cases, shipping costs are borne by the customer.<\/p><p><strong>4. Damages &amp; Errors:<\/strong><\/p><p>In case of receipt of a defective product or error in the order, the customer must inform the company via email <span style=\"text-decoration: underline;\"><strong><a href=\"mailto:help@zyphira.gr\">help@zyphira.gr<\/a><\/strong><\/span> or by phone at <a href=\"tel:+302541068388\"><span style=\"text-decoration: underline;\"><strong>(+30) 25410 68388<\/strong><\/span><\/a> within 48 hours of receipt, providing the necessary evidence.<\/p><p><strong>5. Return Exceptions:<\/strong><\/p><div class=\"group final-completion w-full text-token-text-primary border-b border-black\/10 gizmo:border-0 dark:border-gray-900\/50 gizmo:dark:border-0 bg-gray-50 gizmo:bg-transparent dark:bg-[#444654] gizmo:dark:bg-transparent\" data-testid=\"conversation-turn-299\"><div class=\"p-4 gizmo:py-2 justify-center text-base md:gap-6 md:py-6 m-auto\"><div class=\"flex flex-1 gap-4 text-base mx-auto md:gap-6 gizmo:gap-3 gizmo:md:px-5 gizmo:lg:px-1 gizmo:xl:px-5 md:max-w-2xl lg:max-w-[38rem] gizmo:md:max-w-3xl gizmo:lg:max-w-[40rem] gizmo:xl:max-w-[48rem] xl:max-w-3xl }\"><div class=\"relative flex w-[calc(100%-50px)] flex-col gizmo:w-full lg:w-[calc(100%-115px)] agent-turn\"><div class=\"flex-col gap-1 md:gap-3\"><div class=\"flex flex-grow flex-col gap-3 max-w-full\"><div class=\"min-h-[20px] flex flex-col items-start gap-3 whitespace-pre-wrap break-words overflow-x-auto\"><div class=\"markdown prose w-full break-words dark:prose-invert light\"><p>Underwear and socks are not exchanged for hygiene reasons. Similarly, hair extensions are not returned once they have been cut to the desired length.<\/p><\/div><\/div><\/div><div class=\"flex justify-between empty:hidden gizmo:justify-start gizmo:gap-3 lg:block gizmo:lg:flex\"><div class=\"text-gray-400 flex self-end lg:self-center justify-center gizmo:lg:justify-start mt-2 gizmo:mt-0 visible lg:gap-1 lg:absolute lg:top-0 lg:translate-x-full lg:right-0 lg:mt-0 lg:pl-2 gap-2 md:gap-3\"><strong style=\"font-size: 16px;\">6. Refund:<\/strong><\/div><div>\u00a0<\/div><\/div><\/div><\/div><\/div><\/div><\/div><p>If the products are returned in their original condition and meet the requirements of the policy, the company will refund the price within 14 working days.<\/p><p><strong>7. Contact:<\/strong><\/p><p>For any clarification, question or information regarding the return policy, customers can contact the company through the above contact details.<\/p><p><strong>7. Acceptance of the Policy:<\/strong><\/p><p>Use of <strong>ZYPHIRA&#8217;s<\/strong> services signifies acceptance of this policy. Customers are invited to be regularly informed of any changes.<\/p><p><b><i>Last updated: 25\/10\/2023<\/i><\/b><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>1. Introduction: ZYPHIRA recognizes the importance of safeguarding the interests of its clients. This policy offers detailed instructions on return and exchange procedures. 2. Right of Return: The customer reserves the right to return or exchange the product within 14 days from the date of receipt. The products must be in original condition, accompanied by [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-36569","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Return Policy - ZYPHIRA<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/zyphira.gr\/en\/return-policy\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Return Policy - ZYPHIRA\" \/>\n<meta property=\"og:description\" content=\"1. 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