Easy and Instant Returns with ZYPHIRA
At ZYPHIRA, our primary concern is customer satisfaction. Read on to learn more about our simple and instant return and exchange process.
Right of Return
You have the right to return or exchange products within 14 days, provided they are in their original condition. Underwear, socks, and cut-to-length extensions are exempt from returns and exchanges for hygiene reasons. Read our terms here.
Shipping
When the return is due to an error by ZYPHIRA, we bear the shipping costs. Otherwise, the costs will be borne by you.
Refund
If the products meet our policy requirements, they will be refunded within 14 business days.
Questions and Contact
For any questions or clarifications regarding returns and exchanges, do not hesitate to contact with us by email or phone.